Starbucks revamps US stores for more accessible coffee experience

Starbucks revamps US stores for more accessible coffee experience

The US chain of Starbucks is rolling out a revamped look across its 16,300-plus locations in the country to enhance accessibility and inclusivity for customers. The updated design includes power-operated doors, a portable point-of-sale system with adjustable-angle stand, voice assist, screen magnification and photos of menu items. Countertops have been lowered with overhangs to be more wheelchair-accessible, while staff with disabilities will benefit from a coffee brewing system with larger dials and protruding buttons. The chain has also made changes to improve acoustics and lighting, and floor plans will be barrier-free. Starbucks North America's Sara Trilling said the new design would not be more expensive than the current one.

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