A woman from South Los Angeles is suing Starbucks for negligence after suffering severe burns from a hot beverage at a drive-through. Muriel Evans claims that a faulty coffee cup lid and extremely hot coffee led to her injuries. She filed the lawsuit in Los Angeles County, seeking damages for her medical expenses and punitive damages against Starbucks. Evans argues that the company has shown a lack of concern for customer safety by serving dangerously hot coffee in defective cups.
• Evans alleges that a barista spilled coffee on her lap, causing burns and nerve damage.
• The coffee's temperature was reportedly around 190 degrees, close to boiling.
• Previous guidelines from Starbucks suggest hot beverages should be served at 150 to 170 degrees.
• Similar lawsuits have been filed against Starbucks over issues with their cup lids.
This case highlights the ongoing concerns about customer safety in food service. It raises questions about the responsibility of companies to ensure their products are safe and the potential consequences when they fail to do so. As more customers voice their concerns, it may prompt changes in industry standards and practices.
Enjoying the read? Subscribe for free to one of the fastest-growing newsletters and get weekly coffee news (TL;DR updates) delivered right to your inbox.