In an era of increasing automation, 7 Brew Coffee stands out by prioritizing face-to-face customer interactions, fostering kindness, and building meaningful relationships. Founded in 2017 in Arkansas and now boasting over 250 locations across 28 states, 7 Brew emphasizes genuine human connections despite being a drive-thru-only coffee shop. Gabe Moore, a 7 Brew team member who has risen through the ranks, highlights the company's culture of authenticity and customer care. Rather than relying on mobile apps or voice boxes, customers are greeted and served by live team members who are encouraged to be their true selves. This approach not only enhances the customer experience but also ensures that employees enjoy their work environment. The coffee chain's success is further bolstered by a digital loyalty system that saves customers' past orders, making reordering easy and efficient. With a menu offering 26,000 possible flavor combinations and a variety of beverages, including proprietary energy drinks and sugar-free options, 7 Brew caters to diverse tastes. Seasonal specialties and consistent operating hours across locations add to the brand's appeal. Through its commitment to kindness and connection, 7 Brew aims to make a positive impact on every customer, one cup at a time.
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